Custom Made


Welcome to ELCY ISLAND 1:1 Order.

We provide Custom Order products that are bespoke and tailored to your specific measurements. These made-to-order items are carefully crafted, ensuring a perfect fit and exceptional quality. The production process requires approximately 7 to 14 days.

After placing your custom order, our design team will contact you for a detailed consultation to ensure all your preferences are met. To ensure the highest quality, our products are handcrafted in Premium 1:1 Private Atelier. We strive to offer you exceptional garments at reasonable prices, providing value beyond the clothing itself.

Before ordering, please carefully read and agree to the detailed product description for custom orders. 

Custom-made products involve a production process that starts after ordering, so we cannot accept returns, exchanges, or refunds for changes of mind. Each item undergoes thorough inspection before shipping, but if you notice any minor imperfections upon receipt, please notify the service team within 24 hours with detailed photos. In such cases, we'll assist with exchanges for identical items. Repair services are available for other issues at a fee. Please note that some products may take extra time for delivery and processing. We aim to deliver promptly, but please allow enough time for careful craftsmanship.

Please note that due to the personalized nature of these items, EXCHANGES AND REFUNDS ARE NOT AVAILABLE.

We appreciate your understanding and are committed to delivering a product that meets your highest expectations.

Thank you for choosing ELCY ISLAND for your bespoke needs.

Our goal is to ensure your satisfaction with every purchase. 

Please get in touch if you have questions or concerns about your specific item.